Safety Policy

Safety Policy for Vathal

At vathal, we take your safety and satisfaction very seriously. As a supplier of high-quality traditional vathal, pickles, spice mixes, and powders, we are committed to providing a secure, reliable, and safe online shopping experience. This safety policy outlines the precautions we take to protect your personal information and ensure the quality and safety of our food products.

1. Secure Online Shopping Experience

We prioritize the security of your personal and financial information. When you make a purchase on our website, all your transaction data is encrypted using SSL (Secure Sockets Layer) encryption, ensuring that your details are safe during transmission. Our website is protected by industry-standard security measures to prevent unauthorized access to your data.

We also work with trusted payment processors to guarantee secure online payments, so you can shop with confidence.

2. Safe Handling and Quality of Food Products

We are committed to offering only the highest quality vathal, pickles, powders, and spice mixes. Our products are prepared and packaged under stringent hygiene conditions to ensure they meet food safety standards. Here’s how we maintain product safety:

• Hygienic Manufacturing: All of our products are made in certified facilities that adhere to food safety regulations.
• Packaging: Each product is carefully sealed and packaged to preserve freshness, prevent contamination, and maintain its quality.
• Freshness Guarantee: We carefully monitor stock rotation to ensure that you receive only fresh products with the longest shelf life possible.

Please ensure that you read the product labels for any allergen information before making a purchase. If you have specific dietary needs or questions about ingredients, feel free to contact us for more details.

3. Safe and Secure Shipping

We work with trusted shipping carriers to ensure that your orders reach you in excellent condition. Each order is packed securely to prevent damage during transit. If any product arrives damaged, defective, or if the packaging appears compromised, please contact our customer support immediately for a refund or replacement.

Delivery Safety Tips:

• Always check your order upon delivery. If there are any discrepancies or damage to the package, please report it within 7 days of receiving the product.
• Store your products according to the instructions provided on the label to ensure their safety and longevity.

4. Customer Privacy and Data Protection

Your privacy is important to us. We are committed to keeping your personal information secure. Any information you provide, including your name, address, and payment details, is used solely to process and fulfill your orders.

• No Data Sharing: We will never share or sell your personal data to third parties.
• Secure Payment Processing: All payment details are processed through secure gateways that comply with PCI DSS standards, ensuring your financial information is protected.
• Cookies: We use cookies to enhance your browsing experience and personalize your shopping journey. You can choose to manage or disable cookies through your browser settings.

We adhere to all relevant privacy regulations to ensure your data remains confidential and secure.

5. Safe Use of Our Products

Our products are meant to enhance your culinary experience, and we ensure they are safe for consumption. However, we recommend the following precautions:

• Storage: Store all products, including vathal, pickles, and spices, in a cool, dry place, away from direct sunlight. For maximum freshness, refrigerate products like pickles once opened.
• Check Expiry Dates: Each product has a clear expiry date printed on the packaging. Do not consume products past their expiry date to ensure safety.
• Food Allergens: If you have allergies, carefully review the product ingredients and consult with your doctor if necessary before consumption. If in doubt, contact us to confirm details about allergens or ingredients.